Live Let Thrive Podcast
Airbnb, PadSplit, Corporate Rentals, Arbitrage, and Live Let Thrive cover all the creative ways to rent out your properties to maximize profits. We also cover creative ways to buy properties. Come along for the ride and have some fun along the way!
Live Let Thrive Podcast
Nine Houston Arbitrage Units at $13K a Month - Why Kierra Castleberry Stopped
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Kierra Castleberry ran nine Houston arbitrage units at peak - pulling $6,000 in the first two weeks on one townhouse in zip code 77077 - then stopped signing new leases to shift capital into BRRRR deals. She bought a gut renovation for $239k with a 10% hard money loan, expects to be all-in around $400k, and plans to refinance in six months while keeping it as a short-term rental. Her cleaning conundrum vanished when her mother became the cleaner for all nine units, often knocking out same-day turnovers in under ninety minutes with help from family.
The episode covers Kierra's five-star guest filter (Airbnb's back-end settings require recommended profiles and past reviews), her "DRAPED" listing formula, handwritten welcome notes that rescue borderline reviews, the hard lesson that luxury furnishings tank occupancy in Houston's down season, why she loves Price Labs and refuses direct bookings, the psychology of typing "unfortunately" to scare off difficult guests, her move from Turo (Tesla pays its own note) to real estate ownership, the power of rolling up in a luxury car when meeting landlords, and the simple checkout checklist - including fridge cleanout and tied trash bags - that keeps problem guests away. She argues arbitrage is a tool, not an end game, and explains how one property manager with multiple buildings will hand you every vacant unit once you prove you pay on time.
Work with us. Interested in professional management or consulting?
Myka — Sharebnb: www.sharebnb.com
Steve — Argest Rentals: www.ArgestRentals.com
Sign up for PadSplit with Steve's link and get a free 1-on-1 PadSplit strategy call with Stevie Stacks: padsplit.com/hosts
Myka's other podcast, Entrepremarriage — building wealth without losing the marriage: youtube.com/@Entrepremarriage
All our links: linktr.ee/liveletthrive
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SPEAKER_00Welcome to Live Let Thrive, a podcast about the Airbnb life, the share economy, and everything in between. Here are your hosts, Micah and Steve.
SPEAKER_05Hello, hello, hello.
SPEAKER_03And welcome back to another exciting episode of Live
Guest intro: Kierra Castleberry, Houston STR coach
SPEAKER_03Let Thrive.
SPEAKER_05What's up, Micah Man?
SPEAKER_03I am good. Good to be in 2022. How you doing?
SPEAKER_05Oh, good as well. 2022's here, whether we like it or not. And this is episode 190 of your favorite Airbnb B RBO, Tiro Lift, Hire Car, all that share economy stuff in the world. Your favorite podcast. And we have a special guest, Micah.
SPEAKER_03Who we got?
SPEAKER_05Uh, she's a repeat guest, but you wouldn't know that because it didn't record last time. Her name, her name is Kira Castleberry. Who's Kira Castleberry? Ciara is a short-term rental coach and super host, as well as a car rental host based out of Houston, Texas, H town. Her mission is to help new entrepreneurs start their Airbnb businesses the right way through rental arbitrage to help them reach financial freedom and get one step closer to generational wealth. Welcome, Kira.
SPEAKER_01Hey, thank you. That was so nice. Y'all wrote that?
SPEAKER_05Uh you did on an email a long time ago.
SPEAKER_01Oh, like wow, that was so sweet. No, that was amazing. But no, thank you so much. I love the podcast. I love being here.
SPEAKER_05Yeah, we're glad to have you on again.
SPEAKER_03Fourth time around.
unknownYeah.
SPEAKER_03You're still in the Airbnb and the Toro game. So how are you liking? Uh matter of fact, because you're in Houston, I want to ask this question. How are you liking the STR market in Houston right now?
SPEAKER_01Okay. Well, I really I still like it. It's just that it's never gonna be the market I started in, you know, because I started in Virginia and it was a military town. So we were doing numbers on the numbers we're doing now, but like honestly, I would say we're still doing really well though. Like we average about the same amount every month, and we're still profiting really well, and also we um like we make the rents and stuff, so it's still good. It's so we use our little strategies here and there, and they work.
SPEAKER_03Okay, so and you're even profiting during Houston's down season that everyone's been taking.
SPEAKER_01Yeah, okay, it is a down season, but it's not at the same time.
SPEAKER_03Oh, go into that.
SPEAKER_01Like, okay, what I realize is it just really depends on who you're targeting because a lot of people I'm noticing when they furnish, they're so excited to furnish. So they go all out when they furnish, right? And then all of a sudden, people don't want to stay because it's just too much going on, and then they spend so much furnishing, and then they're not able to make that money back. But for us, we just I think it starts with like your research and your furnishing. So we chose the right zip codes, and then also like we furnish very simply, but it's so attractive that people still want to people who travel year round still want to stay there, it's not like too overly decorated.
SPEAKER_03Okay, so you're you you're keeping your startup cost low, it sounds like.
SPEAKER_01Yeah, that and then just making sure I feel like even like the startup cost doesn't even matter if you choose the right zip code. Yeah, it doesn't matter.
SPEAKER_05So, what
Nine one-bed units targeting high-income zip codes and insurance stays
SPEAKER_05kind of units do you have? How many do you got too?
SPEAKER_01Um, we have nine. Yeah, we have nine one bed, one baths, and we also have a house that we're renovating right now, and I'm so excited about that. But they're all like dispersed throughout like popular areas in Houston.
SPEAKER_03So, okay, so you're doing the one bed, one bath. Have those been easier to get? It sounds like those are easier to get booked because I have trouble with my two-bed, two bath in Houston because the type of clientele don't want to stay in those, but like in Dallas, the two-bed, two bath, they hit.
SPEAKER_01They hit.
SPEAKER_03Yeah, like what is your clientele like on the one bed, one bath?
SPEAKER_01Um, it varies. I would say mostly we get we get some repeat type of customers, such as well, okay. Let me say this. In our zip codes that we chose, we noticed that because they're a high, like they the people in those zip codes make a lot of money, right? So, for example, if there's a flood or if there's something going on or a fire, they're gonna want to stay near their house. They're not gonna want to travel, you know, to you know, the city over. They want to stay by their friends and stuff like that. So we use those, we stay in those zip codes. So our our clientele is more like people who live in the zip code, so they're okay with paying the rent because their insurance is already giving them the money to pay for their stays. And then also we get business travelers, people traveling to see family, but again, in those areas, it's very it's like a lot of wealth. So you have people's I don't say rich kids, but kids who who are doing well in life. Well, they're not kids anymore, but like adults coming to stay at your units to see their family. They just they just don't want to stay at their house or their childhood home.
SPEAKER_05I noticed that a lot lately with um because we're growing up when we go visit family, we're gonna sleep on some floor or some sofa, maybe a little seat, whatever. Now families are traveling and they don't want to stay with that family, they want their own spot.
SPEAKER_01So I'm the same way. I will go paper a hotel before I hit someone's floor.
SPEAKER_03You know, and in the zip code thing, I think you really are on the sum with that because even if you like I I'm I work with a lot of like travelers haven't and all them. Every time you look at Dallas and Houston, they all want to like Houston, especially, they want to be in that downtown loop area, and like the the these people are paying like five thousand dollars. I don't know why they want to be in that little area, that's the area they want to be in, and like in Dallas, they want to pay five thousand a month, but they want to be in like the little uh anything by Baylor Hospital. I'm happy that's really smart that you actually just went and researched. Hey, this zip code makes this much, and this is what happens. Are you using like AirDNA to get that information?
SPEAKER_01Thousand percent. Because the thing is, off of what you said too with the dollars thing, it's so crazy because when we first started Airbnb in Norfolk, I did the exact same thing. I don't know how I came up with it. I know why. I was so scared about losing money and like Airbnb not working. So that's how I found Air DNA. And I was like, okay, oh, I can see the zip codes. Let me go through every zip code and see how much I can make. But the thing is, each time I do it, I'm always surprised by the zip codes. Like, this zip code, what even in Houston, like the zip codes that we're in, I you would you would never be able to tell me those are the highest earnings zip codes in Houston ever. I was shook.
SPEAKER_03Yeah, see, I'm in the oversaturated zip code.
SPEAKER_01I gotta yeah, yeah. So there are the thing is that's another thing. No one's shooting for these zip codes, like the high earnings zip codes, and those high earnings zip codes are usually the ones with like single family homes and a couple of multi-families here and there, you know.
SPEAKER_03And I think that's my strategy for 2022, is more or less shift it out to those shifted out of the the apartments and just going either have the complex we own it ourselves or shift into the single families because that's where it seems to be in Houston.
SPEAKER_01It is, it is, and I feel like that's not gonna change. Now, the thing too is I don't know if y'all talk to Noble, but Noble also has like the government contracts, and you know, and so I I we haven't gotten into it, but I really want to get into it because I know having like a single family home and like a bunch of units that's together in the same area near like you know big corporations, you'll be it would be just fine.
SPEAKER_03Yeah, I haven't hopped into the uh the the um the government contracts either. Everybody's been talking about I definitely that is on my to-do list for 2022 is get into that. Um, yeah, and then you know, kept keep on going with the uh single family homes for sure.
2022 goal: finish the BRRRR gut renovation
SPEAKER_03So you, you you're doing the Airbnb, the tour. What are your 2022 goals? What are you trying to get accomplished this year?
SPEAKER_01So my biggest goal is to complete this house that we're doing. Um, we're a little over budget right now, but um it's gonna be so worth it. Like the thing is we're over budget though, because we want to make sure we're not going basic on this house that we're doing, like we want to make sure it stands out. But another thing we're doing is we're making sure that for every single thing we do, like we're thinking about if we had to like if we wanted to sell the home in the future. So we're thinking about have like few selling the home in the future plus putting it on Airbnb. That makes sense. But that's my biggest goal is to finish that house because it's a lot.
SPEAKER_03So is that you say and honestly, is that a bird property?
SPEAKER_01Yep.
SPEAKER_03Okay, so now with you. Oh, that's a good question. So you're saying right now you're over budget, and this is the power of bird, that's why I love it. So right now, with you being over budgeted, are you over budgeting on your rehab?
SPEAKER_01Um, uh, yeah. What did you say we're over budget on the rehab? We're over budget on the rehab. The thing is, um, I guess we we thought we were gonna it was gonna cost less to do this project, but it's costing a lot more than we thought. And is I think it's partly because just the yeah, everything is going up in price. Yeah, well, also, yeah. So basically we weren't we didn't know what we were doing when we first started the pro not that we didn't know what we were doing, but we haven't done a project like this before, like a full gut. So we also hired a um a construction company to like complete us our contractor. They are kind of they're charging us a lot. It's like they're upcharging us, if that makes sense.
SPEAKER_03You got a general contractor, yeah. You got a GC. Okay, yeah.
SPEAKER_01So exactly.
SPEAKER_03Because I mean, if you you get a GC, you're gonna pay more, but it's gonna come out looking better. So even at the end of the deal, even if you're over budget, you possibly can flip the place and get all your money back and more.
SPEAKER_01No, literally, and then also like um, well, my husband, he's kind of giving me the answers too, but we're not using build a graze material because we said, Yeah. Oh, I know what that means. So, yeah, we're kind of going a little like we're making we're going a step up. We don't want to be a basic Airbnb when we finish the project.
SPEAKER_03That's what's up. Oh so y'all plan it on. So at the end, even with y'all being a little bit over budget in the market is going crazy right now because my mentor talks about this. People are getting saved by the real estate guys, right? Yeah, the market's so crazy. Are you do you guys are are you guys still looking? Are you guys still gonna be able to pull out all your money? And is that appraisal still gonna come back?
SPEAKER_01It will because we bought it at a really good price. We got lucky. Well, did we get lucky? Okay, yeah, we got lucky. So, this property we found was actually in an estate sale, and yeah, so the neighborhood we're in is kind of like a
The property is in zip 77009 near 77007, ARV around $440k
SPEAKER_01family-owned neighborhood, it's really hard to get any kind of real estate in that neighborhood, and it's right by actually it's right by the top earnings zip code, which is our favorite zip code, and it's coming up, it's slowly developing.
SPEAKER_05What zip code is that? Real quick, what's zip code is that?
SPEAKER_01Um, the one we're well, technically it's 7707 for like the high earnings zip code. That's what I got. That's where mine is.
SPEAKER_05My Houston property is, yeah, my townhouse. I was gonna ask you, it's off 90 and Durham. Um, I don't know if you know where that is.
SPEAKER_0190 and Durham.
SPEAKER_05Yeah, in it Katie. I know where Durham is. Oh, yeah, it's close to downtown. We can see downtown from the from the yeah, patio.
SPEAKER_0190 comes through downtown. I have no idea.
SPEAKER_05Yeah, I was just looking out on the map. I don't know. Houston too good, but I was oh okay, yeah, just from the zoo trapped by a Cadillac bar. Uh I don't know what else.
SPEAKER_01Is it 290 or 90?
SPEAKER_05It says 90 on here, which is um Katie Freeway or something like KD Freeway.
SPEAKER_01Okay, I can I can and yeah.
SPEAKER_03Now I have a question. So y'all in Katie.
SPEAKER_01No, so we're on yeah, Katie Freeway is just IT in the interstate.
SPEAKER_03Thanks.
SPEAKER_01Okay, yeah, that's just what they call it, but it goes for the entire city of Houston.
SPEAKER_03Okay, and you're going now. Is that more in in the is that more inner city or a little bit outside of it?
SPEAKER_01Inner, super inner. You're like five minutes from downtown, five to ten.
SPEAKER_05We went high in there too.
SPEAKER_03So yeah, and y'all doing and y'all are doing uh and you're doing a house out there.
SPEAKER_01Well, we're doing a house at the zip code over at 7709. But it's coming up, it's considered north side, but it's not at the same time. If you keep driving, though, it's north side, which is not what we want to touch, but we're like, we got the perfect spot. Like we've seen our competitors, we're good, we're good.
SPEAKER_05Blow them away, huh?
SPEAKER_03Like it's like so, like, what's the uh on something like that in that zip code? And you're saying what's like the ARV on on those on those property on the property like your rehabbing right now. What's like the after repair value on something like that?
SPEAKER_01So it's so crazy because the houses in the area are selling for like low 400, some of them reaching 500. Yeah, and we bought it for like 239 and we're not yeah, yeah, yeah. So the area, it's when I say it's coming up, I if we're if the real estate market continues just rising in three years, it can be worth like so much more if we went to cash out, but we're gonna hold it because Airbnb makes more money in this scenario.
SPEAKER_03Yeah, now and and are you saying like that over because I I know the apartment, some of the apartments are oversaturated. Are you saying like that? Well, hold on, you haven't started yet. Do you have any homes out there that you're doing?
SPEAKER_01We had a town home and it was then 7707. It was a two-bed, one bath, but um, and we made a lot on that one. I think in like 13 the first four 14 days, we made like six thousand dollars.
SPEAKER_05Oh, geez.
SPEAKER_01Yeah, what's the secret?
SPEAKER_05What's your secret of getting that much on on that townhouse?
SPEAKER_01Um, well, there's a couple of things. So the first thing is well, I think superhose definitely helped. Um, but also um the furnishing because you you have to furnish for a specific crowd. You can't, it's like I know exactly who I want and I know exactly what they would like, and I know that they won't be partying, they're just there to sleep and they freaking love it. In Price Labs, price labs help it has held it has helped us so much.
SPEAKER_03I love Price Labs, I love it.
SPEAKER_05All right, can I I'm my turn to ask some questions? Okay, so not only are you a successful host, you're a successful coach. And how did you become uh how did you get into coaching and and what makes a good coach?
SPEAKER_01What makes a good coach? Okay, so let me answer how I got into
How Kierra became a coach after realizing she didn't want to be an accountant
SPEAKER_01it. So, to be honest, um, my husband, so hey, back it up a little bit. I'm gonna make it quick. When my husband went to the military, I was like a freshman in college, right? So the kind of the agreement was that he would go to the military and then I would go to school so that when he got out the military, he could go to school and then I'd have a degree and I could work with my accounting degree, right? So when he was nearing the end of his contract, like I had already graduated and I was a year out almost. And I didn't, I like I realized I didn't want to be an accountant anymore. Like I did not like it. I tried it like two or three extra times. I just it wasn't clicking with me. So I was like, okay, well, I have to like figure this out. But the thing is, we had already done Airbnb before you know me realizing I didn't want to do accounting anymore. So after we did our first Airbnb at the same time, I was doing my accounting internship and I was making more money on this one unit than I was in my internship. And there's a joke in accounting that interns make more than the full-time employees because we get like overtime and stuff. So long story short, um, I was like, okay, well, I know that I know a lot of stuff about Airbnb and I want to help a lot of people. Like, I feel like I learned some stuff that it just like came to me. Like, no one taught me, it's just stuff that I just knew. And I was like, let me just let me just teach some people. So I got a coach to help me just package my knowledge and help me like organize my thoughts. Um, and I knew nothing about social media, and she like really just helped me grow the business to where it is today. And what makes a successful coach? Is that the question? What makes a successful?
SPEAKER_05Yeah, what makes a successful coach?
SPEAKER_01Is there a successful coach? Are coaches successful?
SPEAKER_05Our coach is successful, yeah.
SPEAKER_01Because is it funny? Jimmy Johnson, um, coach because the way I see it is like it just depends on who your students are, you know, because I wouldn't want to, I don't know. I just what makes a successful coach? I had to think about that.
SPEAKER_03I'm gonna throw something at you and then tell me if this is your personality. Do you know how to pour into any type of any type of personality?
SPEAKER_01I try, I try to think that's what it is.
SPEAKER_03Like, to me, the greatest coach to me of all time has always been Phil Jackson, only because he can take anybody and make them fit into the system. Like he's the only dude that could calm down Dennis Rodman. Like he's the only dude, like he he like his documentary. I was like, This dude's a damn genius. Like he like he wasn't like the coach to say, Hey Dennis, don't go out kicking it. He'll hey, go out and kick it. He'll just send like Tony Kuko Twist and Who's Born. Hey, go watch Dennis tonight. You know, he's gonna gotta pour into certain people. I think that's what makes a successful coach. And I if that's your personality, you have nothing but success.
SPEAKER_01That is true, that is true. You know, I guess I wouldn't consider myself a successful coach because I feel like I have so much more to learn. I'm so like I compared to my friends, I'm in my like mid-20s and they're like late 30s, and so I feel like I just still have so much to learn. They teach me every day, but I wouldn't call myself successful unless unless I was like on the front of a Forbes magazine, to be honest with you.
SPEAKER_05Damn, that's how you measure success.
SPEAKER_01Yeah, for me, that's a high bar right there. Yeah, once we get there, then we can call yeah, I can, but if I'm not there, I think I'm still just a person that's learning and helping other people, mentoring them.
SPEAKER_05Wow, that is dumb. That's big time. Big goals now.
SPEAKER_03On the Toro side down there, how's that working out for you?
Turo car pays the Tesla note; the business-card effect of driving luxury
SPEAKER_01It's good. So our car is still paying off our um Tesla note, so we don't have to pay that. We don't have to touch it, thank God at all.
SPEAKER_03Hold on, let's go into that because that has me thinking. So you have one car that you rent out on Toro so it can pay for itself and a luxury car that you want, like a Tesla. It's already paid off.
SPEAKER_01It's already paid off because the thing, okay. Here's the thing, right? We had other cars on Toro, but we realized Houston. I know people be like, Oh, there's no such thing as oversaturation. Houston was oversaturated at one point. We sold the cars for a profit, thank God. But for our car, it was our car that we already had. My husband got it while he was in the military, and I think we paid it off before he got out, and so we got lucky, and it was to the point where our little car, while we was like furnishing Airbnbs and doing stuff, the little car just wasn't cutting in. It's like a 2014 Kia, and we needed a bigger car. So, luckily, the Tesla, it like it's huge, the Tesla model Y, but also it's your business card, and I know people say that all the time, but uh we have legit made connections that we wouldn't have made otherwise because of the car we drive. It sucks, it sucks, but I wouldn't be where I am if it wasn't for it.
SPEAKER_05How so? Dive into that a little bit.
SPEAKER_01Yeah, so for example, um whenever we would go look at properties in our Kia, we noticed realtors treated us a little different. But when they saw the Tesla, they wanted to talk to us a little more, even the Audi, because we had an Audi. So whenever we had to do anything relating to business, we tried to drive the cars because we noticed people treated us differently, even when we're driving. When I'm driving IKEA, people are so mean to me, they're so mean. But long story short, like we've just made connections that we wouldn't have been able to make otherwise. Um, one guy at our parking garage, because we just moved to the middle of the city um in our parking garage. He like, you know, we had a whole conversation with him just because of our car, and he has some great connections, and yeah, I don't know, it's it makes you look the part, yeah. It does, and I'll be looking, I'll be dressing sweatpants and stuff, but you know, I might have to give me a Tesla and Tesla.
SPEAKER_03No, I'm telling you, it is true, yeah. People, I think Ty Lopez talks about all the time. You know, if you carry yourself a certain way, have certain things, people do treat you differently. They treat you differently true, yeah.
SPEAKER_01No, no, it's so sad, and it like makes me so mad because I know there's so many people who have so much knowledge and are so smart, but they're treated so poorly because of what they have, it just makes me so mad.
SPEAKER_05But so is it uh business expense your testing? It is a thousand percent the whole a whole write-off, a car thing.
SPEAKER_01Well, technically it doesn't reach the six thousand pound um limit or whatever, but we still like write it off because we really only drive it for business. We don't want to drive personal, we're always at the properties, always right, right?
SPEAKER_05So I can give me a Rolex and say it's for business.
SPEAKER_01You can't marketing expense. Talk to your CPA.
SPEAKER_05I didn't even talk to your CPA.
SPEAKER_01Can I tell you my CPA is amazing? I used to actually work for her. I drop her name.
SPEAKER_05What's her name?
SPEAKER_01Tax coach at your tax coach on Instagram. Your tax coach, her name is Barbara. When I tell you she knows what the heck she's doing, she went back to school to help businesses like small businesses, well, big businesses too with accounting. And she actually used to work for, I want to say she worked for big four accounting firms too. So she has experience and she is uh I've got goose funds because she's so amazing.
SPEAKER_03Wow. So in this year, with you have so you look like you already have a bird property, so you are buying. Are you picking up any more arbitrages this year? Nope. Oh, you're calling me quits on arbitrages.
SPEAKER_01Oh my gosh. It's so whoa, what so the thing is, like it was great to get us to where we are because it was a start. Toro's income was able to kind of supplement our like basically, we were able to show our landlords that we were making money from our four Toro cars. Then from Airbnb arbitrage, we were able to show our hard money lender that we're making X amount of money per month, and now it's all a tool. So I was using other people's monies, aka other people's properties, to get a property. Now how we have a hard money loan, and once we refi out, look, we're repeating this over and over and over again with the ownership model.
SPEAKER_03Please repeat that. I everybody that's doing arbitrage, that is how you do it. She started with the end game in mind. Yep, that is how you do it. That's people get stuck in this cycle of arbitrage, arbitrage, arbitrage. You were arbitrage, arbitrage, bye, bye, bye. That's the game.
SPEAKER_01But I mean, not to say arbitrage is bad because I'm sure we'll always have a mix of like arbitrage and ownership, and maybe co-hosting. But looking at it, man, can I be honest with y'all? We pay like $13,000 or $14,000 a month in rent, and we're like, that could literally be our like equity.
SPEAKER_04That is true.
SPEAKER_01And guess what? Is it's mostly the same owner, so he keeps buying properties, and that's a good thing, though.
SPEAKER_03Hold on. So you you're mainly working with one owner, and he's he's basically buying properties.
SPEAKER_01Hey, careful, you want this one? Yeah, so they basically so our his property manager, she's so amazing. Like, she's like family to us now. Every time there's a new property, even if they're renovating it, hey, do y'all want to come by and see it before we put it on the market? Sure thing. So that's how we were able to scale up, and that's how I told my clients to scale up too. I told them start with a small apartment complex or you know, a smaller property management company because I don't know why, but it just happens. But once you have one or two, every time a new unit's coming up, they're just gonna call you and be like, hey, there's a new one coming up. You want it before they put it on the market because they don't have the time to put it on the market. That's more work for them. They'd rather have one tenant. Our our property manager, she has told us that she'd rather have one good tenant with a bunch of units than nine different tenants.
SPEAKER_05So that's a good end right there. You said, okay, repeat that. Start with uh small property manager, how say
Small property managers will hand you every new unit once you prove yourself
SPEAKER_05it again?
SPEAKER_01Yeah. So basically, like working with small property managers and stuff like that, they just rather give you the units. If they see that you've been paying the month the rents for three or four months and you want more arbitrage units, every time a unit's coming up on the market, they're just gonna be like, Hey, you want it? Like, here, do you want it? Like, here, we'll send you the lease real quick. We don't verify income no more. We know you're making the money.
SPEAKER_05That's genius. That's genius. One time, and okay. Here's, and I've tried to get in with a couple of them, and here and here's one thing I'm running into because a lot of the a lot of the these um, you know, property managers are older ladies, you know, no, no big deal. And and so, first of all a lot of them don't know what what I'm really talking about at first, and then they don't really relay the information well to their clients. So, how do you how do you how do you help those two uh pain points?
SPEAKER_01It depends on what their problems are. Like, what are they telling you? Like, are they telling you like that they're just not interested?
SPEAKER_05Or well, some of them will say, Oh, well, that sounds like a fun idea, you know. They're like, Sounds like interesting. Let me let me run it past my client, and then I don't know how they explain it to their client. Hey, someone wants to rent your house and then rent it out to other people. I bet I don't know how that relay the information that's the problem. Yeah, they can barely understand it themselves, and they oh, I think I got it. And then oh, my client says no, they don't want to do that, they just want to rent a family. I don't know, whatever it is. And I'm like, How did you tell them?
SPEAKER_01I have something for you. So, what we've noticed is actually even for my clients, what we notice is that owners who landlords and owners who are investors are more likely to say yes to your business model because for some reason the mom and pops, like landlords and stuff, like when it's like truly if they have just like one property, they're gonna probably tell you no. Versus someone who has multiple investment properties, they understand business, they understand if the numbers work, the numbers work. So we like, I don't know. I always try to make sure, like, you know, if this is a property management company and you have a client, is this does this client have multiple properties with you, or is this like they're only one?
SPEAKER_04Right, right.
SPEAKER_01That's usually they care because if not, let me be real. Investors, they only care about the numbers. No one gets into real estate and buys properties because they actually want to help people. No, they want it because of the money. Let's be real. So they understand, like it's really just money, just pay your rent, show me you make money, and I'll give you the lease. That's it.
SPEAKER_03One other thing, we're gonna end up turning this into a mastermind. You should uh don't let her, don't let the middleman close the deal. You should then be like, hey, let me get on the phone. Hey, when's the time that we can all get on a phone call together or meet for lunch or something like that? So everybody's in the room. Because yeah, they will misinterpret something real quick. And that one thing that's misinterpreted, bro. It can take a deal all the way down the drain.
SPEAKER_01Actually, can I be honest with y'all? I told my clients as a joke, but I was also being serious. I was like, look, rent out a Tesla for like two, three days and go do a bunch of property tours versus and and take three more days and use your regular car. I promise you. Well, I'm gonna tell you what happened. Most of them got yeses or they got responses and wanted to talk more because of the Tesla they had or the nice car they rented for a couple of days. Again, when you roll up in a certain car, people are gonna see you differently. I don't know what it is, they'll see you differently, they'll treat you differently. You don't rent your girl to Tesla, you know, she wants to rent your property, she really has the money. It's psychology, self-sychology.
SPEAKER_05Can I rent your Tesla for me?
SPEAKER_01I sure can. There's some rim rash, like Noble. That's why I said I'm not even gonna give his sauce out, but let noble come on again. I don't know if he's come on already. Let him come on and just talk about government contracts. I don't know how much he's willing to talk about, but his strategy on getting units for arbitrage is insane.
SPEAKER_03I'm not gonna give it, I'll let him give it, but yeah, yeah, I'll get him on and give it because he dropped some cold gems on that.
SPEAKER_01All your questions, you but that's it. That's how I can get a unit for arbitrage. Okay, good.
SPEAKER_03Yeah, definitely. We definitely got to get Nope back on. I think he was on like episode 102 for a long time ago.
SPEAKER_04A long time ago, yeah. A month ago.
Finding the hard money lender through the realtor's network
SPEAKER_05Yeah, well, so you're done with arbitrages, and now you're gonna do the burr model, right? Yeah, it's uh how did you uh how did the getting a hard money lender thing go? How did that go? What was the you know, what was the going right for that?
SPEAKER_01Um, so how do we get a hard money lender? We made connections with our realtor, so people be sleeping their realtors and people treat realtors like trash. But we we love our realtor, she's amazing. That girl has so many connections. Um, I wouldn't say it's because she's Jewish, but also she just has a lot of connections. But no, no, seriously, I don't know. In high school, I noticed my Jewish friends have so many connections, but no, she has so many connections. She actually our hard money lender is actually her hard money lender, so she's a flipper too. Well, she flips mostly, mainly, and then also she even like gave us resources for our current project that we're doing, like the guy doing our cabinets did hers, and um, she has helped us tremendously. I love her, I love her.
SPEAKER_03Now, quick question though, because to get before the hard money, how did you find the property?
SPEAKER_01Um, oh, so andre went on hard.com H A R, and he was kind of like every day just um reloading the page and seeing what was popping up. So every day he just kept loading it, loading it, loading it. One day he saw this really unique property. So, funny story, the one we bought actually wasn't listed yet, but it was an estate sale of five properties. So the one we saw, someone actually put in a bid right before we saw it, and I was like, dang it. And they ended up getting the bid and they're actually turning that into Airbnb. But then we put a contract on the duplex that they had, as well as the current property we do have. The duplex fell through because the survey was wrong, it's from like 1938, it was like completely wrong. But the house we have now just happened to be one of the other houses they were selling in it. But were we lucky? No, I don't believe in luck anymore because had he not been looking every day, he wouldn't have known.
SPEAKER_05Thanks.
SPEAKER_01But hard.com.
SPEAKER_05That's the truth. I hear people talk about hard.com. Explain is that's just Texas real estate. Oh man, I need to I need to hop on there more often. I've looked at it a couple times when someone sends me a link of a house or something.
SPEAKER_01But my mom's been using that probably since I was a little girl. Like, I remember actively using hard when I was little.
SPEAKER_03So on our you're you're allowed to use it's not like an auction site, is it?
SPEAKER_01It's just like it's just like realtor.com or Zillow, but like on another level, like it's just more accurate, it's more accurate to the MLS. Zillow be like behind and stuff.
SPEAKER_03Definitely is okay. Hard.com and they let you use hard. Okay.
SPEAKER_01It's like so easy, you know, who the realtor is. Um, if you are uh if you are a realtor in Texas, you can see so much information on the house. I don't know if you can on Zillow too, but you can see down to who owns the property, who bought the property from who, the exact tax amounts, documents, like it's insane.
SPEAKER_05And um what were the terms to the hard money?
SPEAKER_01Um so the terms, well, right, yeah, right now we're just paying interest, but what are we what is our interest rate? I think it's 10. It's a little over 10.
SPEAKER_0310?
SPEAKER_01Yeah, it's a little over 10. Um, but it's so worth it.
SPEAKER_0310. How long is your loan? 13 months?
SPEAKER_01Uh so technically it's 30 years.
SPEAKER_05So you can st oh they'll let you stay like that for 30 years.
SPEAKER_01Yeah, so he had like a lot of different
10% interest hard money loan, 30-year term, refinancing in six months
SPEAKER_01options for us. Um, he's an amazing bros. I mean, lender. They they are amazing. They're actually he actually has a client who has a bunch of properties in Galveston that are only Airbnb and he gives them money like crazy. And he's he's amazing too.
SPEAKER_02Oh what's this is he taking huh?
SPEAKER_03He's doing a thirty he's doing a 30-year interest only loan with you.
SPEAKER_01Well, okay, so technically he knows that we're gonna re like fine it like he we're gonna fight out of it though in six months within six months.
SPEAKER_03Oh, he knows you're gonna refi, but he's just giving you that rate and like he oh that see that's a that's a connection. That's a plug.
SPEAKER_01That's a connection, exactly.
SPEAKER_03That's a plug.
SPEAKER_01That's my point. It's all about who you know. Make connections, don't be scared to make calls.
SPEAKER_03I have a property I'm about to start the rehab on this week, and I might be giving him a call.
SPEAKER_01I you know, you should, especially if you have the experience. Um, and you have the numbers, he'll he's he's amazing. Great.
SPEAKER_03Yeah, we have to we we got it, yeah. We got it. Oh, you can drop his information out here, we can do it after the show.
SPEAKER_01Yeah, yeah. Okay, okay. I sure I'm gonna I'm gonna text you as info. Yeah, but so how many?
SPEAKER_05Um so you bought it for what was the price?
SPEAKER_01239.
SPEAKER_05239. How much do you think you're gonna put into it?
SPEAKER_01Um, we just calculated this this morning, so we have like 90k left to put into it. Like 940.
SPEAKER_03How much did you put into it so far?
SPEAKER_01So far, we've put in like 5,000 22, 27. We put about well, we just actually paid our contractor before this call. So we put about 47k into it.
SPEAKER_05And you still got 90 more to put into it.
SPEAKER_01Well, technically we have 140 left to put into it, but we're it's like from scratch. The house is really old. It's old, it's a complete gut foundation.
SPEAKER_05So you're gonna put around 400 in. I mean, I'm sorry, it's gonna be all in at 400 around right around there, and then how much will it be worth after you're done with it?
SPEAKER_01Um, well, according to this neighborhood and the things we're doing to the house, like for example, like beams, no one else has like open ceilings and beams and stuff. It should be like I hope 440.
SPEAKER_05Okay, not bad.
SPEAKER_01But we're okay with not walking out with egg. Well, we will have equity, but it won't be like exact, and we are we're okay with that because we know what the Airbnb model will be able to like, like it just the yeah, it just makes sense. I don't know how to explain it. Yeah, you what it won't work as a flip, but it works as a short-term rental.
SPEAKER_03Yeah, so basically what you're doing is you're you're putting money into it if it appraises at 440. You can recoup it through the Airbnb money, so yeah, that's what I did with one of mine.
SPEAKER_01You know, just recoup, it makes sense.
SPEAKER_05So it'll be just a regular refi then to get out of the hard money. You have two houses?
SPEAKER_01No, no, currently we live in an apartment, but um, we probably won't be buying until like next year. We're so tired of apartments, though. Yeah.
SPEAKER_03Have you thought about just getting like a luxury apartment and letting that letting all your rentals pay for that?
SPEAKER_01So technically, our rentals do pay for our current apartment. It's technically considered like mid-luxury, it's not all the way luxury, but um, I still love it though. Like it's perfect, it's like within it's like within five to ten minutes of every property we have, including the one we're renovating. It's like near all the good restaurants, it's in the same parking lot as our office, so it's amazing.
SPEAKER_03Yeah, see, that's cool, man. You know, you ain't got to spend money on gas, everything's right there.
SPEAKER_01You good, and the Tesla, they have a charging station here, so it's free. We don't have to pay for charging, so that's free.
SPEAKER_03Nice, that saves you a lot. But that Tesla charger in your new rental.
SPEAKER_01I I I thought about it too. Only thing is we're doing a car port because the neighborhood no one has garages, it's not popular.
SPEAKER_03Oh yeah, I have so I have multiple houses, and the one with the carports, the only one I don't have the Tesla charger in. And then what happened was I'm in a smaller market. I put Tesla chargers at all the other properties, and then those properties took off, and then my one without a Tesla charger, it's been like super slow and lagging behind. I was like, ah, dang, but yeah, literally, no, yeah.
SPEAKER_01I would say if we probably had a garage, we probably would, but yeah, if you have a garage, always do it.
Biggest mistakes: doing it without landlord permission, no five-star systems
SPEAKER_03What are you saying, Steve?
SPEAKER_05Oh, I was just asking and get back to coaching a little bit. So, what do you? I mean, you coach other people, what do you think? And the and you said help them, you know, grow their business, stuff like that. And um what do you think the biggest um what's it called? Um, mistakes someone can make while they're trying to scale.
SPEAKER_01Okay, the biggest mistake people make is they do it without telling their landlords. That's like the biggest one because then they end up with an eviction on their records, then they can't get apartments.
SPEAKER_05Oh, that's yeah, that's a big one.
SPEAKER_01Yeah, that's probably the biggest one. Also, mistakes when scaling, people don't make sure that their systems are in place before moving on. So, like if you're not getting if you have one or two units and you're noticing five and four star ratings, then you're doing something wrong. You should be getting all five stars when you're first starting because you have all the time to focus on that one unit and it's not hard. So they need to focus on that because without five-star ratings, you won't get booked. If you don't get booked, you don't make money. If you don't make money, you can't pay your bills, you can't pay your bills, you get evicted, you know, that whole thing. But um, but yeah, so that's another mistake. Another mistake people make is they don't have a plan. So it sounds so cliche, but like imagine going out to sea and like being a pilot or like a what do you wait, a captain being a captain and just going out to sea and not having a final destination versus having a final destination. If you don't have a final destination, you'll die in at sea.
SPEAKER_05You know, yeah, you gotta get to that party cove.
SPEAKER_01You have to have, yeah, you have to have a plan. Party cove, too. You have to have a plan, you have to have you have to map it out. You have to know your coordinates, you know. You have to have a plan. Go on my page, go look at all my formulas.
SPEAKER_05Oh, you got formulas, click them in, yeah. Yeah, go over one of one of your is it is it hard to describe just in in thin air or no, not really.
SPEAKER_01I would say the most popular one that has helped people stay booked is like the draped formula. So it basically stands for like description and title, ratings and reviews, amenities, profile and photos. Oh, experiences you provide and expenses. I just added that, and then dynamic pricing. Once you have all those things good, which is what we're always focusing on, you'll be fine, you'll be booked easily.
SPEAKER_05Draped, draped, and that's on your Facebook page.
SPEAKER_01My Instagram.
SPEAKER_05Oh, Instagram, and what was your Instagram at coach for the host coach for or f okay?
SPEAKER_01F-O-R-T-H-E-H-O-S-T.
SPEAKER_05I'm gonna look at the formulas.
SPEAKER_03Yeah, draped. I like that one.
SPEAKER_01I like that one. Someone stole it, so it's being trademarked right now.
SPEAKER_03Oh yeah, yeah, yeah. Trademark your stuff, especially on Instagram.
SPEAKER_01People will yeah, she stole it, she's selling it. Her client's coming to me, complaining to me. I'm like, I ain't told her to sell that.
SPEAKER_05So, what's the first D on there?
SPEAKER_01Um, the description and title, description and title.
SPEAKER_05Because if you don't put a just good description and title, then you just got raped.
SPEAKER_01Well, here's the thing. Well, yeah. Sorry, it's okay, it's okay. But no, honestly, it's not even just not having a description and title, it's knowing how Airbnb's SEO works. So each one, there's a deeper, like it's deep, but that's like just one of the things that I just figured out, like how to stay at the top of the pages, how to how to make sure people view it. Like I just figured it out. So just knowing their SEO and how it works, and putting locations that are near you, like gas station, not gas stations, like grocery stores and fun stuff near nearby, and putting that in your description and specific words that are good, like some people will will, if they're running out of characters for downtown, for example, they'll put D W N T W N just to fit it. But who's who spells downtown like that? Nobody figure out a way to spell the whole word, like stuff like that. That's important. Because AirPT, yeah, they use Google, Google ads and stuff like that, and Facebook ads to market. So how you have to think about what does Google ads and Facebook ads require? And that's how you build your listing. They're doing the marketing for you. You just gotta you just well, you have to do the marketing too, you know, by creating the listing. But they're literally you're paying three percent per booking for them to do the marketing, so why not you know Google what makes people click, you know, all that kind of stuff.
SPEAKER_05I like that. Do you do you do any um direct bookings at all? Just Airbnb.
SPEAKER_01I love Airbnb. I know people hate it, but I honestly love it. I feel like as long as there are it's there are flaws, but as long as you stay within their guidelines, you won't have any problems.
Why she stays on Airbnb and skips direct bookings
SPEAKER_01The fees are a lot, but honestly, for the three percent I'm paying per booking, it's worth it for me, for my lifestyle. I don't have the time to market it myself, right? I don't have a team either for that. I have a team, but they do other stuff.
SPEAKER_03That is true. To really create a direct booking engine where they come into you, it it does cost money, it costs money. I've talked to someone who was at like 60 to 80 percent. They drop bread on that, and I was like, Yeah, it's a lot.
SPEAKER_01I mean, I'm sure it's great, but at the same time, if you think about it too, you're paying the marketing expenses, letting someone else market it. I'm okay with because the thing is, you're not just getting marketing with Airbnb, you're getting their support, which isn't always that great, but you're also getting just a lot of other things. Like, I don't know, it works for us. Eventually, I'm gonna merge off. I want to, but for now, it's it's perfect at the moment.
SPEAKER_05So, how do you deal with Karen's?
SPEAKER_01We don't get them.
SPEAKER_05Oh, really? At all? You don't ever get it?
SPEAKER_01Why let me tell you why? My systems, okay. We have okay. Basically, a you have to have at least like you have to have like all five-star reviews when you book with us. If you if you have no reviews, you can't even book with us. B, you have to be you have to have been um because Airbnb, they have all this on the back end. You have to have been recommended by another host. C, you have to just like um there's like some other requirements, like they have to have their profile photo and I like their profile photo on file file with Airbnb and like their ID and a lot of other stuff. And so a lot of times the Karen's they they want to bug you. Our people are the people who book our properties, they just book and we never hear from them again. They're super cool, they always give us good five star reviews. We make sure that they're you know taken care of. We make sure they get everything they need. Um, we did have one Karen, but it's kind of my fault that we have. Her um because she was trying to cancel her booking, and I guess, well, my message didn't send, so it failed to send, but that was on me because we were leaving a unit, and I think my Wi-Fi was connected to the unit, and so when we're leaving, the you it's like disconnected, so when she was trying to cancel, it didn't work, so she ended up coming to the property instead, and she kind of took it out on a review and gave us four stars, which is not bad. I'm not used to the four stars. I mean, so only five, but um, had I like just checked to see if that message sent, she wouldn't have any Karen, but we don't have that problem.
SPEAKER_03Oh, you had touched on a few good things. You said they have to have five-star reviews. Now, do you tell them that in your description?
SPEAKER_01Airbnb, whenever they try to book, it says, Okay, this host requires this, this, this, and that. And it's like a system. Airbnb does that for me. I don't even have to.
SPEAKER_03Now, okay, now now let's say someone tries to request your place and they have like a four and a half or something. Do you decline them?
SPEAKER_01It depends. I have to go through and see why. But what we've noticed is those people who have lower star reviews, they're always trying to redeem themselves. So they'd be the best guests. Well, because what will happen is um when they try to book, we say, Hey, yeah, we, you know, we're so excited you're interested in our home, and we would love to host you. But we do notice that you do have, you know, a four-star view. Um, can you talk about a little bit what happened? And then, like, oh, this, this, and this that happened. I'm like, okay, cool. Well, just letting you know, because that happened, you know, we we don't do parties here, we don't do smoking. Please know that I'll be like, there's HOAs on premises
The word unfortunately in messages makes difficult guests book elsewhere
SPEAKER_01and our neighbors be watching, and usually they're on their A game.
SPEAKER_03Oh, I like that. So you actually talk to them if they have a bad review and then kind of like put the bug in their ear.
SPEAKER_01Yeah, like look, okay, try it with me. This is like, don't try with me because you will get removed, you will get removed easily. I will get removed with me.
SPEAKER_05Yeah, Micah, you like hang you like hanging one stars on people that piss you off.
SPEAKER_03Oh, I will hang a run star real quick. Uh like it will you you honestly that's another thing. Some people don't be honest with the reviews, and that'd be my thing. I'd be like, bro, just keep it a buck. I mean, you will be scared, but yeah, you do have to sometimes be honest with it. But yeah, I will hang one. But I reason I asked that the Karen thing, I notice I get more Karen's at my apartment complexes and not my homes. But I offer higher amenities at the homes that Karen's usually probably ain't gonna pay for, or they're not my they're not the clientele for that type of property, but the ones that I do have the type of property that they would attract, I definitely need to uh tighten up the system on that.
SPEAKER_01Yeah, I would say, yeah, we don't like my clients, they'll tell me they're dealing with this problem and that problem. And I'm like, we don't deal with that, but it's because we just have we've been doing this for three years, so we just know what we want and what we don't. So it's so easy for us to just we we have truly marketed to the person we want to stay at our property. The person who's playing our property, they're laid back, they're super cool, you know. Most likely they're millennial and they're super cool, or there's someone's grandparents who's coming to see their grandchildren over the weekend. Like, that's our two audiences, right there, and we know exactly what they want.
SPEAKER_03That's a good one. See, because some of my properties are millennials, then some of them I purposely cater to be older people. Like, what it sounds like you don't like that in-between crowd, you either like millennial or you need to be old. What have you been noticing about that in-between crowd that you don't like? That's like Steve's age.
SPEAKER_04Oh, I'm boomers.
SPEAKER_01Let me tell you, the boomers are hard. I'm not gonna lie, they're hard, they're hard. But the millennials and the Gen X and Gen Z for the most part, they're our coolest guests, like they're super laid back. Um, the older people, they're always so sweet. Oh my gosh, they are so sweet. We'll have conversations with them, and yeah, I just that in-between crowd, we don't really get, and we don't really, yeah.
SPEAKER_02Yeah, notice that in between crowd, man. They always got a bunch of questions, man.
SPEAKER_01Like, yeah. What's going on? Let me tell you something else. This is how we warn those or ward those people off. Whenever they're asking so many questions, we'll be super vague so that they don't book. Because for us, what we've noticed, no offense to the people who ask a lot of questions. If you ask me more than one to two questions before your stay or before you book, you're gonna be a hard guest automatically. So we we be like, Oh, unfortunately, we don't have that. I've noticed using the word unfortunately, people never book anywhere in your message, they won't book.
SPEAKER_05That's a gem right there.
SPEAKER_01I don't know what it is, but when they see that, unfortunately, you know, we just can't do that. They don't book, they go somewhere else.
SPEAKER_05That's the that's the harshest word there is because I mean, like you go to a restaurant, unfortunately, that we can't be too.
SPEAKER_01Unfortunately, I like that. Yeah, like it where they don't want to book little things that I just I really do feel like you know, I am a little spiritual. I feel like just God just helped me, like, just kind of He's kind of just downloaded information into my head that I just I don't know. I just I know how to death, I know how to make sure they're good.
SPEAKER_05I stay away from Karen.
SPEAKER_03I know that's an interesting one because I I've even heard people who um like I I don't know, on the Facebook group, say that like one dude, he said if they don't have a five-star review, if they don't have five star, he he allows them to stay, but he charges them like a $200 deposit. I was like, How do you do that? You know, like people have all these crazy, you know. I don't know. He's I think he said he sends it through the resolution center, like, hey, uh, you have you don't have five-star reviews, you have to pay 200 to stay here, and then after you check out, we'll refund it.
SPEAKER_01Interesting.
SPEAKER_03I'd never heard of that. I was like, are you even allowed to do that? But hey, I don't know, you know.
SPEAKER_01We strict, we strict over here. If you got five star reviews, I might say I might not. Oh, and we also I should have mentioned that too. I think one of the biggest things, oh, they're all big, but one of the biggest things too is we make sure we know why they're coming into town before they even look. That helps, yeah. Like we really only begin like young couples or old couples. That's it. That's amazing. That's why I like the business. Once you learn how to market correctly to the people you want to market to, you'll be just fine. It's a breeze, it's a breathe
Cleaning solved: Kierra's mother handles all nine units, often same-day turnovers
SPEAKER_01for us.
SPEAKER_05So, how have y'all solved the cleaning conundrum?
SPEAKER_01Well, is it luck? My mom is our cleaner.
SPEAKER_05Oh, there you go.
SPEAKER_01We do have to clean though, like we still like we have to clean today because she has a job that she works at on Wednesdays, but um, she actually cleans for my clients too, and she know nobody clean like a mama. That's all I always tell people. Like, mama's clean and she really does care about our properties. Like, my mom for one of my clients, I think her sink was falling off, and my mom's like, Yeah, like what should I do? Like, just tell her to tell her property manager. Um, and yeah, this the next day, I think the like the the sink ended up flooding the place. But my mom truly does care about the reviews and the properties because she wants to make sure that the guests aren't judging her her cleaning, so she's amazing.
SPEAKER_05Now, being that it's just her, what happens when I mean you have nine units? What happens if there's three or four or five checkouts the same day? Do y'all block the calendar for her, or what do y'all do? She's she handles all of them.
SPEAKER_01Yeah, so she'll solicit the help from my little sister and my older cousin, and they all just tackle them. My mom, they really as long okay, but you have to have the linens ready. So we make sure to have the linens ready and they knock the units out with like within like an hour to an hour and a half, sometimes less because our again, our guests are good, they the places clean. We don't do it, like we have the best guests, they always try to clean before they leave. We have a great checkout checklist that helps my mom, like, and it's mandatory to our guests, but it's not hard. We have the best guests, y'all. I don't think y'all get it. Like, we have guests, like for real.
SPEAKER_05We only let five star people then.
SPEAKER_01Come on, yeah, yeah.
SPEAKER_03One thing you just said, and I because I was interviewing because I was me and my partner, we were considering starting a cleaning company because, like Steve said, you have the cleaning conundrum. So I actually I just interviewed my cleaner down in Houston, and I just straight up asked her, like, hey, how did you start this? And she said the exact same thing as you. She started off as a family business and then expanded it that way. So then, if it's a family, everybody cares about the property. That's actually a really important thing, right there. So I was like, dang, I need to figure out how I can implement that here in Dallas.
SPEAKER_01For real, people, I think people sleep on their families because online you always people hear you always hear people say, don't mix family and business, but you have to know when to mix it and when it's okay. I feel like for us, you just have to set boundaries. So, for example, you know, my mom knows that, and if she's listening, she knows this, but my mom knows that payday is only Friday. Like we cannot pay you early and for any reason at all. Like it's Friday, please don't ask early. Same for my like my actual like you know, VAs and stuff like that. Payday is Friday. That's a boundary, first off. Another boundary is if you feel like a clean is is was extra or a little harder, let us know up front. Don't you know, don't get mad about it because a lot of people they'll get mad, like oh, that these people cleans are hard. Um, but just be up front about it, you know. Maybe once a month we'll have like an extra little clean, but it's not too bad. Um, or like we we just set boundaries.
SPEAKER_03See, it's one thing I'm working on this year is on my goal list. I got to be a better communicator and communicating stuff like that with like your teams and things like that. That's huge, like knowing what their frustration and pain points are.
SPEAKER_01Oh my gosh, I've learned a lot. Like, even we have an intern right now, and she's kind of our co-host. She does like a lot for us for the Airbnbs. And I would say her and having a personal assistant has taught me a lot about delegating and you know, communication and how to be up front with people about stuff. It has taught me a lot.
SPEAKER_03Yeah, I I'm I'm definitely hopping into my uh communication books this year, starting off. I think starting off with never split the difference. So definitely yeah, that's a good one. It is okay. I I a lot of people told me, like, yeah, read that one for that's a good one.
SPEAKER_01I've got to thrill, like it's a it's action, it's like adventurous.
Airbnb hacks: handwritten welcome notes and complimentary snack baskets
SPEAKER_05Okay, give us some Kiera Airbnb hacks, you know, you know, touches that you do at your place, something you do different than other people. Yeah.
SPEAKER_01Let me tell you something. When I first started Airbnb three years ago, I used to write notes for everyone because I wanted them to know like I really care about you, like handwritten notes and put it in my little welcome basket with like the snacks and stuff. Because in the welcome basket, I would have like water, or I still do water, razors, um, chips, brew bars, and snacks. It's not expensive, right? And then when I moved to Houston, we scaled up kind of fairly quickly. And like I think we got like nine units in a couple of months. And I stopped. I stopped. I we kept going with the snacks, but I stopped with the notes. I noticed our reviews went down. So now I was scared about outsourcing to my my my intern to do the notes because I don't have the time to, and she doesn't write like me. But I'm like, these people don't know how I write. So she does all of our notes, and we make sure that every single person has a note. And I promise you, it literally yields us five stars. People love the note, they always talk about it. The snack basket is nice too. Um, at the bottom of the note, we say PS, enjoy your complimentary snacks. And I think that, you know, we could allow smiley face, and they love that. They love it, they love that, they love the note. To be honest with you, or like, okay, an example. We okay, I would say we had like two guests who were kind of annoying before they came. Um, and usually it's international guests. I noticed that, but um, yeah, so they were being a little hard before they came, and we thought they were they were gonna get the worst review. No, they were like, you know, you know, we really like the note, we really appreciated that we've never gotten that. Five stars from both.
SPEAKER_03I'm gonna tell y'all now. You touched on some smiley faces on pieces of paper always make sales. I don't know what it is. Really? I'm gonna I'm gonna drop a gym to you. My partner, we're in the same mentorship program.
SPEAKER_01Is that what it is?
SPEAKER_03He basically he started he basically he was trying to get wholesale bills, right? And instead of telling like the the sellers what he was doing, yeah, he just wrote their name on a piece of paper and put a smiley face on it. He made a hundred thousand dollars in three months. Interesting just by simply saying if you say someone's name on a piece of paper and write a smiley face, it never fails.
SPEAKER_01People that's what we do because we say, Dear this person, yeah. PS enjoy your complimentary snacks. Perfect.
SPEAKER_03Shout out to my guy JR. He when he put me on that, I was like, What? It was a game changer for him. A smiley face, a simple smiley face.
SPEAKER_05So on the card, I can put dear so and so. Um, don't break, don't yeah, don't break, don't break shit.
SPEAKER_01Uh yeah, no, the crazy part is that's probably they'll probably be like, He's really cool. Yeah, because that's it's comedic.
SPEAKER_02They probably laughing.
SPEAKER_01Yeah, it's comedic, exactly.
SPEAKER_05Take it easy on the bed frame, you know what I'm saying?
SPEAKER_01Yeah, writing that kind of stuff. People love that.
SPEAKER_03Sometimes I think we forget we're in business and forget the other person, they're a human too. That's what it is, they're human.
SPEAKER_01I love our guests, they're so amazing. There's so many just little things I've like, God just taught me or just told me it's do, and I've been doing it. I love it.
SPEAKER_05You know, you're like the total opposite of all the air uh Facebook Airbnb forums out there, right? Because everybody, I hate these guests, I hate Airbnb. I mean, you love everything about it.
SPEAKER_01I love everything about it. Everything, everything, and you know what?
SPEAKER_03I noticed too. When you get to that point where the guests is getting annoying and all that, it's sometimes good to take a step back, and that's what I love how you said you have assistants, you have people you can delegate to, because you got to take a step back sometimes. Gotta take a step back.
SPEAKER_01I wouldn't be able to be doing everything I'm doing if I had to run the Airbnb business, honestly. Because we still can I be honest, we still do our laundry for our Airbnbs, but we're okay with that.
SPEAKER_03You found a part of the business that doesn't bother you.
SPEAKER_01Yeah, I mean it's a lot because our we joke that our washing jar is always going, but um, in our apartment complex, it's a split bill, so we don't pay a lot in water, it's the same every month, it's like $30.
SPEAKER_03But can't beat that.
SPEAKER_05Or a dude's by himself in an apartment, he's like, How come my damn water bill is so high?
SPEAKER_01Yeah, but honestly, I would say that's like my top secret is like that welcome note, and then just making sure you're friendly with them. Like, as soon as they message you, if you hear that Airbnb app, go off at three in the morning. You know, if you're up a little bit, just be like, absolutely, it doesn't take long to text back, hey, okay, thank you. Like, it's not hard, and they don't message you a lot either.
Intern answers messages at 2 a.m. and drove to unlock a guest
SPEAKER_01You don't get a lot of messages on your B.
SPEAKER_03That's a fact. Yeah, uh, I ain't gonna lie. When I first started, I used to get messages like two or three in the morning. I used to answer them. So shout out to Federico. Uh, I got a VA now because I I had to like now I have to put my phone on do not disturb at night because I'm like, man, but yeah, do Federico even handling it.
SPEAKER_01So we do well, we do let our guests know that like from like in specific hours, you just won't get a response from us. So they they know they know that they won't get a response in certain hours. So I'm still able to sleep with do not disturb mode on, but like they also know to call twice. Like, if you're locked out or something, you can call twice. But our intern also they can text us or intern, so and our intern, she's amazing. One night, I think she was already out. Someone got locked out at like two in the morning, and she called us, like, hey, I can't get the door open. It's like, girl, you what you're at the property? I love my intern. She's so amazing, she's just so amazing. How did they end up getting in?
SPEAKER_03I don't even know, but yeah, I need an intern, man.
SPEAKER_01She's amazing.
SPEAKER_03So, how do you find a good intern?
SPEAKER_01You know what's funny? She found me on the she found me on uh YouTube. Oh, she reached out to me. Yeah, she reached out to me. I was like, I'm taking a risk. I'm in wholesaling, but I don't want to go to college. I just finished high school, but I'm taking a risk. I've never, you know, done this before. I was wondering if you know if I could be your intern and learn from you. I'm like, girl, yeah. She's like, I'll do it for free. I was like, I'll I won't let you do it for free, but you know, she's amazing.
SPEAKER_03See, those are the type of people you want to hire, man. Like those go getters, that right there, yeah. I like that.
SPEAKER_01Can I be honest with you too? She is the hardest working person I know, but not only that, she is the most goal-driven person I have ever met in my life.
SPEAKER_03Oh wow. Yeah, that's the type of people you want on your team, right?
SPEAKER_01There, she's amazing.
SPEAKER_05Future millionaire.
SPEAKER_01I know, I don't know. I told her, like, don't leave me too soon. But she's trying to teach her first Airbnb because the point of this internship was like to teach her how to host. So I'm gonna be sad when she leaves, but we'll figure it out.
SPEAKER_05Okay, what the biggest money that that Airbnbers leave on the table.
SPEAKER_01Oh, yeah, people actually was tips, cash. We got a 40 tip the other day.
SPEAKER_05Oh, you mean literally they lift money on the table? That's cool. I like that, you know. The money on the on the yeah, leave it on the nightstand.
SPEAKER_01Like basket, yeah. You meant sorry. That's hilarious. Literally, I thought you meant literally um you meant like basically money that people could be making, but they're not.
SPEAKER_05Yes, that's what I mean.
SPEAKER_01Yeah, um, you know, we are so simple that we realize that when we try to do extra stuff in the Houston market, people don't take to it. Yeah. In Virginia we did, and we had successes with it, but not in the Houston market. Like, people could care less. So I don't think people are leaving. Um, do I? I don't the only way you'd be leaving money on the table is if you're not using price lives.
SPEAKER_03I have a question for y'all. Speaking on leaving money on the table, somebody does this, and I was like, one of my partners, he does this. I don't like I don't know about that. Uh he charges them, like he's one of those people that uh how would you use the word? He uh he nickels and dimes people, right?
Nickel-and-diming guests for early check-in costs you reviews
SPEAKER_03Like if a guest wants to come check in early, and I don't know if some people do this, I don't I don't really like nickel and diamond people. Like he'll be like, Yeah, you can check in early, it'll be 75 bucks. Some people pay it, but I'm like, uh I just don't and I don't know what his reviews are like with him doing that, but he he he he nickels and dimes for everything. Like if they need something, oh, we'll deliver it, but he'll like add on a little extra charge for it, which I don't know. Like, is that leaving money on the table? Is that too much?
SPEAKER_05I'm like that's taking money off the table.
SPEAKER_01Yeah, yeah, literally. I mean, it depends because if I have a super sweet guest and they've been like really nice to me, messaging me before they got to the property and they wanted to check in two hours early and it just happens to be clean early. I'll let them know, like, hey, it's clean early, that gives you a better review. But I think you have to think about it like this. Unfortunately, although Airbnb is great, you do have to rely on your reviews, and I feel like it's not you the reviews are kind of they're they're I don't know, it's like a reward system. I feel like it's like a like a sticker system in a way, and it feels very elementary because there's no accountability for the guests or the host. So you kind of have to always think about the reviews. Now, if I had my own business, I would nickel and dime every single thing because I don't care what you put on the Google reviews. Some businesses like some people don't care about the Google reviews. But in this business, you don't have Google reviews, you have Airbnb reviews, and you had to figure out how they work. But I would, I don't know. I don't, I mean, if someone leaves something, we already tell them like don't have stuff shipped and don't leave stuff because it's going into the trash. But if someone is like super nice, we'll let them know we'll ship it back to you. But it's gonna be extra $20 to ship it because our like we have a team and people got you paid. We won't tell them all that, but they're usually fine with the extra fees.
SPEAKER_03Speaking of that, you you bring up some that is where we sometimes leave money on the table. This may sound a little bad, but okay. So the other day I had to actually go to one of my units because some beds broke and I had to deliver the beds over there, and uh the place was just a horrible mess, right? So I was like, dang it, okay. So I told my cleaner, hey, I gotta get this stuff repaired, so don't worry about cleaning. But when I went in there, man, these people left all types of stuff in there, like valuable stuff. Like they left a brand new iPhone in the box.
SPEAKER_02I don't know what they were doing up in there, but so I'm looking like but what they didn't think was like, yo, does the cleaners get this stuff all the time and not tell you know how to like you know?
SPEAKER_01I think so. I think so. Because I'm not gonna lie, someone left an Apple charger and I asked him if he wanted it back in, he never responded. So I kept it. So now I have two Apple chargers and they expensive, they be like $79.
SPEAKER_05And Michael's got and Michael's got two iPhones.
SPEAKER_02Yeah, I'm for real.
SPEAKER_03Like, I just be noticing. I'm like, well, dang, do they leave this stuff all the time? But I've heard like even my cleaners in Arkansas, they're like, Yeah, man, they left the whole laptop over here. I'm like, I'll reach back out, they won't say nothing. I'm like, you take it and put it in the supply closet I got on, you know.
SPEAKER_02So you know, but let me just throw it away from you know it's
SPEAKER_05Funny because I, you know, talking to people because uh South Padre Island is a place we love to go, you know. That's like a place that uh that since I was young, but I talked to people over there and and um how people that have been hosting there before and stuff like that, and have condos, and and I and I say, What happens? Because I know a lot of people, especially they go to uh you know uh a vacation, they're gonna go fill up the fridge with all kinds of alcohol and all this stuff and food maybe for the week, right? They're not gonna take that with them on an airplane. So let's say what happens to all that stuff because well, that's they consider it that's a tip for the cleaners, you know. The cleaners get to keep all that, and they and they and over there, I imagine, like on Party Island, they're gonna come back home with the they're probably their family, probably never gotta buy beer, right? Because they're coming back to the car with cases and stuff, man. So he just considers that no, that's that's just you know, whatever the cleaners find, they can keep that's it that's their tip.
SPEAKER_03Oh, I start a cleaning company, yeah, man.
SPEAKER_01Yeah, to be honest. Well, to be honest with you, on sorry, but um,
Mandatory checkout checklist: empty the fridge, tie the trash, turn off AC
SPEAKER_01to be honest with you, too, we actually tell our guests that like they have to clean out the fridge before they leave, like they have to empty it.
SPEAKER_03Now, how does that do you get any rebuttal for that?
SPEAKER_01Oh no, because our our our list is like five things long, but it's like the most important stuff, and they're so cool with doing it. Like, please leave the towels in the hamper. Why? So that when our cleaner gets there, if she has to wash, if she does, everything's in one spot. Um, make sure to leave the key here. Uh, clean out the fridge, turn off the AC. It's like tangible stuff. Um, clean out like washer dishes. Um, and usually they do it. When they don't, they always feel bad. And a couple of people will offer like a little extra money for the cleaning key, although we charge a lot already. Um, just because they didn't do it, because they know like they're told before they book during their their stay and then after their booking about the check-in list, the mandatory check out, check checkout checklist.
SPEAKER_03Okay, because I remember I was uh remember me and Steve had a conversation about uh taking telling asking them to take out the trash. So and I've been doing it, yeah, and I haven't had really much of a rebuttal, but I have been targeting longer term stays, so they of course, if they're they're gonna take it out anyways, yeah.
SPEAKER_01So we tell them when the trash day is because we don't know when how long people are booking. We do also tell them to close their trash bags too, but that's because I'm weird and I don't like seeing people's trash and smelling it. Like, please close your trash bag, like tie it up. We'll throw it away for you, but just tie it up, please. Yeah, that's like one of my like heppies is seeing other people's trash. Like when I go to people's houses, I hate throwing stuff away. I don't like smelling other people's trash because it always smells disgusting.
SPEAKER_03So I have a question for you in 2022. Those who are looking to either start their business or expand their business, what is one piece of advice that you would give them for success?
SPEAKER_01Find someone who you resonate with, and either do what my intern did and see if you can intern for them. I don't care how old you are, what kind of business you have, you're never too old to learn or too young to learn. Um, but like get under someone's wing because there's someone who has been through exactly what you want to go through and they will show you the way. You don't want to stress this. And it speeds up the process. Oh my gosh. Like, I don't know, y'all can speak on it. How many coaches y'all have had that has helped you speed up the process of whatever you're doing?
SPEAKER_03I spent I made my biggest investment last year, man. It's just I made my biggest investment in coaching last year, man. It really paid off.
SPEAKER_01It pays off.
SPEAKER_03It does.
SPEAKER_01I've made some big investments in coaching too, and they all have paid off. It hurts in the beginning, like you better work, but you always even if even if you pay a lot of money, because I've been through this too, even if you pay a lot of money and the investment doesn't go the way you wanted it to, you've learned how not to do business, how not to conduct business, and that's so important too. Nice, it's so important. And then I know people say, like, success doesn't happen overnight, but honestly, if you have a good coach, it can happen pretty quickly. That is a fact because it happened for me.
SPEAKER_05So, and I had a good coach that is a fact, you know, this kind of relates, and and um, and we're gonna have her on the show. We're gonna have uh uh an accountant who's str, you know, short-term rental Airbnb accountant, you know, that's her her niche, and I'm like, that's pretty cool. And so, anyways, um we I did uh I did a zoom call with me and my and my partner Federico in our you know um Airbnb business, and um and we did the prices, and the prices weren't too bad, you know. The the regular one is like 500, the middle ones a thousand a month, the other one's two thousand. That that she does like a kind of like your CFO, but anyways, um talking to to Federico, my partner, he's like, Yeah, I mean that's a lot of money to be spending this and that. I was like, She's gonna do all the books, we don't have to do that. That's that's it is like well, but then you know what if we do this and set up the system and this is this. I'm like, she went to school for this, she's gonna she's gonna do it way better than us, man. That's like a profit on one month of one uh management fee, or you know, half of whatever. I'm like, it's just uh we gotta learn, you know. I don't know any rich or successful person who does their own books, right? They all have a badass accountant, right?
SPEAKER_01I can't name one, but they all have you know what's amazing, me too. Well, I have a degree in accounting, I could easily do my own taxes. I freaking love it. I could I really could, but I think it was better
Outsource bookkeeping to a VA in the Philippines for a fraction of US cost
SPEAKER_01for me to outsource my bookkeeping and my accounting because it didn't make sense for me to do it. It's a lot, it takes time, and they know the stuff sometimes like they be updated on the stuff that we're not like the tax code, like uh the tax code is like candy when you understand it.
SPEAKER_04It really is, really sweet, yeah, it really is.
SPEAKER_03Yeah, I I need I need a uh I need a bookkeeper. I got an accountant, I need a bookkeeper.
SPEAKER_01I have one, and yep, he does it for us, so he does it for our tutorial business, my coaching business, and like the Airbnbs. And he used to work for QuickBooks, accounting, and finance. He's amazing, and he's in the Philippines, and he cleaned up my books, and I probably paid him a hundred times less than what I literally a hundred times less than what I would have paid someone.
SPEAKER_02Oh, yeah, you got to send that information.
SPEAKER_01He's amazing, yeah.
SPEAKER_05Yeah, send us that info.
SPEAKER_01I knew what to look for, and some of the things that were on there, I'm like, okay, you actually know what you're doing. Like, I know these terms, you're doing the right stuff. He's amazing. I'll send you his info.
SPEAKER_02Yeah, send that to me on IG.
SPEAKER_03I'll yeah, I need that.
SPEAKER_01Send that to me on the lender and that guy's a keeper. Okay, for sure.
SPEAKER_05You got a team, you got a team, a whole team.
SPEAKER_01That's another advice I would give, though. Get you a VA. Get you go on online jobs.ph, you can find a VA, you can practice with someone three dollars an hour, find someone who responds quickly. You because as soon as you put out an ad online jobs.ph, you'll get hundreds of responses in minutes. Talk to people who are respond to every single person and see who responds to you the quickest after three or four times. Hire that person and learn how to delegate. If you can learn how to delegate in the beginning and look at the other person and say, Okay, how can you make me money? You like uh it'll help you just grow your business.
SPEAKER_05That's yeah, that's that's that's the level uh me and my partner at is he just to him, he just sees it like, man, you know, we're we're letting go of money. No, no, we're investing in people that's gonna bring us more money, yeah. Yeah, yeah. So that's where we're at right now. Yeah, man, this has been a great episode. You've dropped some serious knowledge on us and for our fans. And um, we're glad that we hit the record button this time, right? Michael, we hit the I know this one.
SPEAKER_01This is a lot of fun. No, it's good.
SPEAKER_05Oh man, so so where can folks find you again?
SPEAKER_01Find me on Instagram at coach for the host c o a c h f o r e h o s t. Um, I'm there all the time. You're really not gonna find me anywhere else. You might find me on YouTube maybe in a couple of months, probably not, but Instagram is where I'm at all the time. And my Facebook group you can first of my courses, or I'm your coach.
SPEAKER_05What's your Facebook group?
SPEAKER_01Uh well, they're only their private access.
SPEAKER_05Oh, okay. So when okay, yeah, find find her on IG and then you know join her groups. There you go.
SPEAKER_01Yeah, sweet. I promise you, this is gonna be one of the highest view videos. We're gonna we're gonna this gonna be a view video. This gonna be a good one, okay? Let's do it.
SPEAKER_02Let's drive it, let's make sure.
SPEAKER_01Yeah, well, cool.
SPEAKER_05Well, thank you for hopping on, Micah. Uh, it's been great getting together with you and interviewing someone so awesome, so badass. And um, yeah, you're welcome back anytime. First episode of 2022. Let's go.
SPEAKER_01Really?
SPEAKER_03Yeah.
SPEAKER_01Oh, thank you. I love that. Starting off the year with a bang.
SPEAKER_03There we go. There we go. But yeah, thank you for coming on again, Kier. It's been an awesome pleasure interviewing you. And this time we push the record button. So we got we will be up live next Wednesday, 12 noon.
SPEAKER_01Are we watching?
SPEAKER_03All right, bye. Later, all right, that was another great episode with Kier Castleberry. I think that's our fourth, third, or fourth time. I forgot to push the record button. That's my fault. But yeah, that was that was a really great episode. I definitely need to start outsourcing some things myself. So uh, yeah, I got all the systems in place, but I just need somebody to take over the system. So yeah, definitely. That was a good episode.
SPEAKER_05SOPs standard on the other side. Yeah, we interviewed uh we interviewed a Filipino girl yes last night, actually. And um, and she started dropping that SOP saying, Oh, yeah, I just you know follow your SOPs and I can do this. And I was like, Wow, she dropped that term, and I was like, I like that. I I I and and I finally convinced Fed. I was like, okay, you're going crazy with this, you know, you're trying to do everything now. You you're you don't work for American anymore, so that's you can focus on this, that's great, but you still don't want to work 24 hours a day on this, right? It's it's yeah, it's getting so big, and um, so I can let's get a let's get a VA that kicks some ass, and then and um I don't know. I'm finally I'm finally convinced him to do so. So we're gonna bring bring on board some really um really talented people. We might have to pay a couple bucks more, but it's worth it, right? Worth it.
SPEAKER_03You get your time back, man.
SPEAKER_05Time is more important than anything, right?
SPEAKER_03Facts. I'm gonna go ahead and give me another VA for my other units because Fetty's taking care of the other ones. You're right.
SPEAKER_05Yeah, yeah. I'm definitely yeah, learn the the year of the outsource 2022.
SPEAKER_03The year of the outsource, and uh, we're getting our first multifamily.
SPEAKER_05Yeah, do what did they say?
SPEAKER_03I'm I'm dropping the offer tomorrow morning. I don't think dude's got no offers, man. I guess we I don't know. We ain't I guess we could talk about it on the show real quick. But yeah, uh the dude, I don't think he has no offers. So basically, me and Steve, this dude, I think the last episode, Steve said, Hey, I want to buy an apartment complex. And I was like, after the show, I text him like, Hey man, you serious? Because I get apartment complexes all the time. It's just I pass them up because I'm doing the burrs. But I was like, I'm partnered, I can do the burrs and the apartment complex. So we ended up finding one, like an 11-unit deal. He's asking for about $500,000. But I ran uh Brandon's numbers on it because Brandon basically says if you buy a multifamily, it has to fit the 50% rule, meaning after you um everything that comes in, you take 50% of that, and that should be able to pay the mortgage. That wasn't fitting those numbers, so then we're gonna put a different offer in of 275. And I think we I don't know if he's gonna bite because we're going damn near half of what he wants, but we we're gonna see. But it's a smaller town, they are under they're they're charging like $200 less than the average rent on each of the units. And I only seen one person was moving out this year in August, so but if we get it at 275, man, we bank.
SPEAKER_05So man, yeah, that would be great. That'd be a good starter. We'd learn a lot from that one, I'm sure.
SPEAKER_03Yeah, we might have to call that one the air LLT apartment or something. I don't know. Yeah, the LLT shack, yeah, man. For sure, man. But yeah, we'll we'll keep you guys updated in the loop on that one if we go through.
SPEAKER_05Oh man, big things, big things this year, yes, sir.
SPEAKER_03Oh, yeah, and thank y'all for continuing to listen. And uh, yeah, send us an email, livelet thrive at gmail.com and follow us on IG. We are always live on there and not live, but always on there active. So, yeah, thank y'all for continuing to listen. L L T. We are out later. Peace.
SPEAKER_00Thank you for tuning in to this week's episode of Live Let Thrive. Be sure to tune in next week for all the latest in the world of Airbnb and all that entails. Bye-bye.
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